Cookies

Cookies

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This page outlines the cookie policy of Critical Expertise Solutions (CES) ("we," "us," and "our") and explains how we use cookies on our website (www.criticalexpertisesolutions.com). We may update this policy at any time, with changes effective upon posting. We encourage you to review this page regularly.

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What are Cookies?

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Cookies are small text files downloaded onto your device when you visit a website, stored by your browser. On subsequent visits, these cookies are sent back to the originating website or a recognized third party. They allow websites to recognize your device, store preferences, and remember past actions to improve your experience.

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How We Use Cookies

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We use cookies to gather information about your device, such as your IP address, operating system, and browser type, for system administration purposes. This data helps us deliver a more personalized and efficient service and allows us to improve our website by analyzing browsing patterns. If you agree, we may also collect information on general internet usage through cookies.

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Types of Cookies Used on This Website

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Our website uses various types of cookies for different purposes. These include strictly necessary cookies, functional cookies, performance cookies, and targeting cookies.

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• Strictly Necessary Cookies: These cookies are essential for basic website functionality, enabling navigation, access to secure areas, and other essential functions. Our website may not function properly without these cookies.

• Functional Cookies: These cookies remember your preferences, such as region or language, to enhance your experience by adjusting the website’s behavior and appearance based on your choices.

• Performance Cookies: Performance cookies help us understand how visitors interact with our website by collecting data anonymously. This data enables us to improve our site’s performance and provide a better experience for users.

• Targeting Cookies: These cookies track visitor behavior across websites for marketing purposes. They allow us to tailor advertisements and content to reflect user interests and behaviors, providing a more relevant experience.

For details on how we handle any personal data collected by cookies, please refer to our Privacy Policy.

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Third-Party Cookies We Use

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We work with trusted third-party providers who set specific cookies on our site:

• HubSpot: HubSpot sets cookies to collect information about how users interact with our website. This data allows us to understand user behavior, improve the experience, compile reports, and, if consented, send updates about services and content of interest.

• Hotjar: Hotjar is a web analytics tool that uses cookies to analyze user behavior through heatmaps, recordings, and form analysis. The insights gained help us understand how visitors use our website and make improvements based on this feedback.

• Google Analytics: Google Analytics cookies gather data on website interaction. This information helps us generate reports and optimize our website by identifying visitor behavior and patterns.
   

Browser Settings and Managing Cookies

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You can refuse cookies by adjusting your browser settings to block some or all cookies. Please note, however, that blocking cookies may prevent you from accessing certain parts of our website. We recommend allowing cookies for the best and most secure browsing experience.

Cookies generally have expiration dates. For example, some are deleted when you close your browser (session cookies), while others remain on your device until manually deleted (persistent cookies). We use both types to provide a smooth and consistent user experience.

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For instructions on managing cookies in your browser, see below:

• Google Chrome

• Internet Explorer

• Mozilla Firefox

• Safari (Desktop)

• Safari (Mobile)

• Android Browser

• Opera

 

For additional information on cookies, visit http://www.aboutcookies.org/.

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Contact Us

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If you have questions, comments, or concerns about our use of cookies, please reach out to us at contact@criticalexpertisesolutions.com.

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